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Privacy Policy

Simply Rhino South Africa – Privacy Policy

At Simply Rhino South Africa (“Simply Rhino SA,” “we,” or “us”), we value your privacy and take every effort to protect your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you visit https://simplyrhino.co.za, purchase products or services, or interact with our website and team. We comply with the Protection of Personal Information Act (POPIA), the Electronic Communications and Transactions Act, and applicable South African privacy law.

By using our website, you agree to the terms of this Privacy Policy

1. What Personal Data We Collect

Depending on your activity on our site, we may collect:

  • Name and surname

  • Contact details (email address, telephone number)

  • Physical address and company information

  • Payment and transaction information

  • Preferences, job title, and professional details

  • Website usage data (IP address, browser type, device information, cookies, and analytics data)

  • Any other information you choose to provide (for example, when you submit an enquiry or sign up for a newsletter)

2. How We Collect Data

We collect personal data when you:

  • Browse or interact with our website

  • Register for an account or training

  • Place an order or make a payment

  • Subscribe to our newsletter or marketing communications

  • Contact us for support or sales enquiries

  • Use features such as live chat, forms, or comments

3. How We Use Your Personal Data

We use your data for:

  • Fulfilling orders and providing our products or services

  • Communicating with you about your orders, enquiries, or support requests

  • Managing your account, training bookings, and preferences

  • Improving our website and user experience through analytics

  • Sending you marketing or promotional content (with your consent)

  • Complying with legal obligations (such as record-keeping, tax, or responding to lawful requests)

  • Preventing fraud or misuse of our website and services

4. Your Rights

Under POPIA and other applicable laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to or restrict the processing of your information

  • Withdraw consent for direct marketing or change your preferences at any time

  • Lodge a complaint with the Information Regulator if you feel your data has not been handled lawfully

You may exercise these rights by contacting us (see section 11 below).

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Service providers who process payments, manage deliveries, or provide software licenses/support

  • Marketing or analytics partners (e.g., Mailchimp, Google Analytics)

  • IT and website hosting partners who help us run our business

  • Legal, tax, or regulatory authorities where required by law

Where your data is shared, we ensure that all service providers comply with strict data protection requirements. Some of our partners may be based outside South Africa; in such cases, we take reasonable steps to ensure your data is handled in line with POPIA and relevant local laws.

6. Cookies and Website Analytics

Our website uses cookies to enhance your experience, remember preferences, and understand usage patterns. You can control cookies in your browser settings. We use Google Analytics and similar tools to analyze website performance. Some third-party tools (such as YouTube, Facebook, or Mailchimp) may set cookies when you interact with embedded content or forms.

A cookie consent bar will be displayed when you first visit our site, and you may decline non-essential cookies if you wish.

7. Marketing and Communication

We may send you marketing emails, newsletters, or promotions if you have subscribed or consented. You can unsubscribe at any time using the link in any marketing email or by contacting us directly.

8. Data Security and Storage

We store your personal data securely and take appropriate measures to prevent loss, theft, or unauthorized access. Payment data is processed securely by trusted providers; we do not store your full payment details.

Your data is only kept as long as necessary for business or legal purposes, after which it is deleted or securely archived.

9. International Data Transfers

If we need to transfer your information outside South Africa (for example, to a cloud provider or international license partner), we ensure appropriate safeguards are in place to protect your privacy.

10. Children’s Privacy

Our services are intended for adults and business users. We do not knowingly collect information from children under 18.

11. Contact Us

To access, correct, or request removal of your personal data—or for any privacy-related enquiries—please contact us:

Email: [email protected]
Phone: 082 925 0643

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in the law or our practices. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of these terms.

For more information about your rights under POPIA, you can visit the Information Regulator’s website: https://inforegulator.org.za/

This Privacy Policy was last updated on 23/06/2025